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Hospice Executive Director

Hospice of Western & Central Massachusetts
Agawam, MA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

Hospice of Western & Central Massachusetts -

We are hiring an Executive Director to join the Hospice of Western & Central Massachusetts team!

The agency provides services to clients throughout Worcester, Hampden, and Hampshire Counties.

Working with our team and residents will give you purpose in your professional and personal life

Here at Athena Health Care Systems, our employees are the heart of our organization, and we take immense pride in their dedication. We are not only committed to delivering high-quality care and customer service to our patients and their families, but we also aspire to be the employer of choice. We strive to create a workplace where your skills and talents are nurtured to allow you to grow within the company.

The Executive Director is responsible for the overall direction of the hospice services including employment, the provision of hospice services, and establishing standards of care. You establish, implement, and evaluate goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

Education & Experience :

  • Bachelor's degree in business administration. Master's in health care or related field preferred.
  • Two (2) to five (5) years experience in health care management required.
  • Understanding of hospice care, Medicare Hospice Certification, and corporate business management required.

Duties & Responsibilities :

  • Operational planning and budgeting.
  • Ensuring organizational compliance with legal, regulatory and accreditation requirements.
  • Assures that all business conduct is above minimum standards required by law and will not condone any activities that achieve results through violation of the law, unethical business or patient care practices.
  • Monitoring business operations to insure financial stability.
  • Evaluating hospice services and personnel using measurable outcomes and objectives.
  • Conflict and complaint management and resolution.
  • Establishing and maintaining effective channels of communication including integration or technology, as applicable.
  • Ensuring hospice personnel stay current with clinical information and practices.
  • Ensuring adequate and appropriate staffing.
  • Staff development including orientation, inservice, continuing education, competency testing and quality assessment performance improvement.
  • Ensuring that interdisciplinary care is provided.
  • Ensuring supportive services are available to personnel.
  • Ensuring coordination with other departments, services, and senior management, as appropriate.
  • Ensuring staff and organization stay current on local and national hospice issues and trends.
  • Ensuring that appropriate service policies and procedures are developed and implemented to accomplish identified outcomes.
  • Directing staff in performance of their duties including admission, discharge, transfer, revocation, and provision of service to patients.
  • Ensuring appropriate staff supervision during all service hours.
  • Monitoring service utilization to ensure delivery of comprehensive care.
  • Ensuring services provided by other agencies are authorized by hospice.
  • Monitoring operational progress toward accomplishing operational and strategic goals.
  • Ensuring appropriate data collection and regular, complete reports are received by the Governing Body.
  • Ensuring adequate space, equipment and supplies are available.
  • Ensuring actionable objectives are derived from evaluation of hospice services and personnel.
  • Ensuring that structure and systems promote interdisciplinary care.
  • Ensuring collaboration with agencies and vendors for effective management of services.
  • Ensuring standards of ethical business and clinical practice are maintained.
  • About Athena Health Care Systems :

    Athena Health Care Systems, headquartered in Connecticut, has been a pioneer in delivering exceptional healthcare services since its establishment in 1984. Operating nursing homes across Connecticut, Massachusetts, and Rhode Island, Athena stands out as one of the premier and highly regarded providers of skilled nursing centers in Southern New England. Through our commitment to improving both the lives of our residents and the quality of our environments, we have transformed our managed facilities into thriving communities where residents enjoy an enhanced quality of life, and employees find a fulfilling and supportive work environment.

    Become a vital part of our team committed to delivering exceptional care to the residents we serve.

    Athena’s Benefits :

  • Competitive and Weekly Pay
  • Holiday and Overtime Pay for Hourly Employees
  • 401(k) with Employer Match for All Team Members
  • Career Advancement Opportunities
  • Exclusive Employer Discount Program
  • Available for Eligible Team Members :

  • Employer Paid Life Insurance
  • 401(k) with Employer Match
  • Vacation and Personal Time
  • Health, Dental, and Vision Insurance
  • We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Athena Health Care Systems and its managed centers follow federal and state mandatory guidelines regarding staff vaccinations; our vaccination policy requires all newly hired staff, regardless of position or work location, to be fully vaccinated against COVID-19 unless they receive an approved exemption from Athena, except where prohibited by state law.

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