Home Infusion Pharmacy Manager

JOB SUMMARY:

Pharmacist-In-Charge (PIC) Manager of home infusion services. This position will develop tools and manage processes to support the day-to-day operations, customer support, reimbursement, and growth for the pharmacy. Pharmacist clinical activities include therapy assessment, care planning and medication reconciliation as they pertain to individual patients and the appropriate monitoring for effective care and positive patient outcome.

EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS:

• Doctor of Pharmacy Degree or BS Pharmacy Degree
• Two years of clinical hospital or home infusion experience. At least 2 years previous management experience preferred.
• Licensed Pharmacist or eligible to practice pharmacy in Georgia

GENERAL REQUIREMENTS:

• Performs all job responsibilities in alignment with the mission and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.  Wears protective clothing and equipment as appropriate.

GENERAL SKILLS:

• Ability to communicate in English, both verbally and in writing.
• Additional languages preferred.
• Strong written and verbal skills.
• Basic Computer Skills

WORKING CONDITIONS:

• General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
• May be exposed to high noise levels and bright lights.
• May be exposed to limited hazardous substances or body fluids, or infectious organisms.
• May be required to change from one task to another or different nature without loss of efficiency or composure.
• Periods of high stress and fluctuating workloads may occur.
• May be scheduled as needed including overtime.

MISSION STATEMENT:

QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis and treatment.

JOB SPECIFIC COMPETENCIES:

• Plans, implements, and oversees the pharmacies clinical and operational activities.
• Assist with the overall development and implementation of the PI Plan
• Assisting in the identification of goals and related patient outcomes
• Coordinating, participating in, and reporting activities and outcomes
• Evaluates the workflow and delivery of services to ensure company goals and objectives are being met.
• Assists with the proper training and compliance with state and federal regulations and guidelines.
• Reviews medication orders and evaluates appropriateness and completeness of orders with consideration given to the special needs and behaviors of the specific age group served. Verifies all prescriptions not directly received from the prescriber or physician’s agent.
• Knowledge of total parenteral nutrition (TPN), kinetics, IV medications, sterile IV admixtures, aseptic techniques, therapeutic drug levels, common laboratory values, and advanced pharmaceutical calculations.
• Provide oversight of the safety; appropriateness, and effectiveness of the pharmaceutical care provide to patients (consumers) as it relates to specialty products dispensed.
• Supervises and when required, compounds intravenous and specialty pharmaceuticals in an aseptic fashion according to established State Board of Pharmacy, Federal, USP sterile guidelines and company policy.
• Knowledgeable of the proper use and handling of both sterile and hazardous medications. Compounds and handles sterile and hazardous medications in accordance with established guidelines and regulations.
• Provides support, assistance and direction with clinical dosing and monitoring of parenteral medications.
• Acts as a clinical pharmacological resource in answering questions/requests of health care professionals and counseling patents on drug therapies.
• Develops staff pharmacological knowledge by participating in clinical programs and training pharmacy staff and health care professionals.
• Develops understanding of PDPM and the impact on infusion medications, reimbursement and clinical protocols including following market and legislative advancements and changes.
• Provides guidance and oversight for appropriate billing and reimbursement.
• Works with Pharmacy Director to create strategic goals and company objectives around customer support, education, and training to establish an effective infusion services and retail pharmacy program.
• Develops strategy in conjunction with Pharmacy Director to identify key service offerings to our customer base that support growth by identifying and meeting customer goals and objectives.
• Coordinates with the Pharmacy Director to develop sales and marketing material with a focus on infusion services.
• Completes pharmacy operational requirements by organizing and directing technicians’ and pharmacists’ workflow; verifying their ordering, preparation and labeling of pharmaceuticals.
• Protects patients and technicians by ensuring adherence to infection-control protocols.
• Meets Expectations of Excellence for position.
• Supports pharmacy, customer, departmental goals and the overall objectives of the Company.
• Responsible for obtaining and maintaining accreditation.
• Complies with all laws, regulations and standards of ethical conduct.
• Performs all job duties with a friendly positive and team-oriented approach.
• Maintains required licenses or certifications in good standing with the State.
• Complies with all Company policies, procedures, rules and standards.
• Participate in performance improvement initiatives.
• Monitors and reports medication errors, adverse drug reactions, allergies, and patient adherence issues.
• Strong leadership qualities with excellent communication skills and self-direction with excellent time management skills.
• Supervises and trains pharmacy employees.

PROFESSIONAL REQUIREMENTS:

• Follows Code of Conduct policy.
• Adheres to dress code; appearance is neat and clean.
• Completes annual educational requirements.
• Maintains regulatory requirements.
• Maintains patient confidentiality at all times.
• Reports to work on time and as scheduled; completes work within designated time.
• Wears identification when on duty; uses computerized time clock system correctly.
• Completes in-services and returns in a timely fashion.
• Attends annual review and/or skills fair and department in-services, as scheduled.
• Attempts to end conversations and other interactions in a positive manner; leaves others with a good impression of the Hospital Authority of Miller County and its employees.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission statement of the organization.

GUEST RELATIONS STANDARDS: (All guest relation violations are subject to disciplinary action up to and including termination):

• Always treat others in a friendly, helpful manner.
• Refers co-workers to proper sources when unable to provide an answer.
• Interacts with others in a professional and friendly manner.
• Takes interest in others and always gives full cooperation to fellow workers.
• Always maintains an open line of communication with other departments.
• Thoroughly familiar with the hospital and the services it offers.

OTHER:

• Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state and local laws and regulations, as well as, HAMC Policies and Procedures. Every employee is help accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected.
• As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

STAFF THAT REPORT TO MHIP MANAGER

Intake/Billing Coordinators, Pharmacy Technicians, Staff Pharmacists, and Nurse Manager all report to MHIP Manager.