Medical & Quality Assurance Specialist

Do you want to make a difference by saving lives? Want to work for a not-for-profit? Miller-Keystone Blood Center helps to save lives every day by providing blood products to hospitals in NJ and PA. This position is responsible for providing support to the Medical Director, Sr. Director of Risk Management & Donor Health, and Director of Quality Assurance.

Qualifications:

• Two (2) years' experience in a secretarial/administrative role required
• Two (2) years' experience in a blood bank required
• Fluent experience with Microsoft Office applications (Outlook, Word, Excel, etc.)
• Consistent and dependable to complete assigned tasks accurately
• Able to handle difficult situations and persons tactfully and professionally
• Ability to speak and hear clearly without impediment while on the telephone
• Business writing skills
• Excellent ability to understand and use software relevant to the position

Responsibilities:

• Run reports and prepare donor/hospital letters. Mail Notification Letters and follow-up. Enter comment(s) and enter/update deferrals in ABO Express. Enter Incident Reports into the BCx/WebEnvision reporting system. Report positive test results to applicable states. Manage requests for donor test results

• Review DHQs for completeness and accuracy. Contact donors with discrepancies on the DHQ. Communicate with the lab the status of the lot release process. Investigate duplicate donors

• Responsible for writing, updating, and/or reviewing departmental Standard Operating Procedures. Review of blood center policy, procedures, SOPs, or other documentation to ensure compliance with FDA, AABB, and other standards and regulations

• Participate in the Safety Committee. Conduct and document safety inspections

• Complete Medical Evaluation Forms and track until completion

• File records in donor alpha files and responding to donor inquiries

• Create/perform reviews of QMS events to ensure that the safety, quality, identity, potency and purity of blood products is maintained

• Assists and assures high levels of internal and external customer service by completing additional tasks as assigned

Pay and hours:

Monday through Friday 8:00AM-4:30PM

Starting salary at $18.53/HR based upon experience

GREAT Benefits:

• Generous health coverage with a low deductible of $500.00
• Tuition Reimbursement
• Fitness/Gym Membership- Up to $35/month reimbursement for membership to fitness center of employee's choice
• 403b Retirement Plan - An additional 4% as appreciation for your commitment to saving lives. An additional 50% match of up to 4% of the employee's contribution
• Discount programs- Tickets, cell phone plans, car rentals, car dealerships, private insurance plans, restaurants, etc.
• Employee Assistance Program- Provides 5 free off-site therapy sessions to employees and/or their families each year
• Life Insurance Coverage -Employer paid and one years' salary coverage
• Flexible work environment

Miller-Keystone Blood Center is an EEO employer/AA