What are the responsibilities and job description for the Hospital Front Desk position at Hospital Jobs?
About the RoleAs a Hospital Front Desk Receptionist, you'll be the first point of contact for patients, visitors, and healthcare providers. Your role is vital in ensuring a positive and welcoming experience for everyone who enters the hospital.Key Responsibilities
- Patient Registration : Greet patients and visitors, verify their information, and register them for appointments or admissions.
- Appointment Scheduling : Schedule appointments for patients, ensuring accurate and efficient scheduling.
- Telephone Management : Answer and direct phone calls, providing information and assistance to callers.
- General Office Duties : Perform administrative tasks such as filing, photocopying, and data entry.
- Customer Service : Provide excellent customer service, resolving inquiries and complaints in a professional and timely manner.
- Medical Records Management : Maintain accurate and confidential patient medical records.Qualifications
- High school diploma or equivalent
- Strong customer service skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Experience in a healthcare setting is preferred but not requiredBenefits
- Competitive salary and benefits package
- Opportunities for professional development
- Stable employment in a growing industry
- Rewarding work environmentJoin our team and make a positive impact on the lives of patients and their families!
