What are the responsibilities and job description for the Help Desk Support Admin, On-Site Role, Stable Company, Expanding Firm position at Hospital Network with Accreditation and Stability?
Job Description
Job Description
Great Opportunity with a Very Stable Rockland County Based Company.
Newly Created role due to recent-current Company Expansion.
Collaborative-Team Based Environment. History of Internal Promotions.
Desired Skills / Experience :
- Experience working for a high-urgency-culture type firm with solid proven help desk support skills (desk side support and remote support.
- Must have Strong-Professional-Articulate Oral Communication skills.
- Experience Supporting remote employee desktop access / virtual desktop troubleshooting connectivity
- Experience supporting Office 365 (o365 office365) for on-site and remote employees;
- Experience with any of the following : working backup or junior windows admin; Outlook and MS Office Support (Office 365), Experience with network connectivity troubleshooting for remote and on-site employees; Cisco and / or VMware and / or Firewalls and / or File / Data back up and restores.
- Experience with Mobile Device and related Wi-Fi Connectivity and support
- Ready and willing to work in a role with very frequent user support and user interaction (prioritizing phone and email end user requests; technical issue resolution due to user error or computer / PC error; documentation of user issues and logging / tracking / documenting support calls-emails along with resolutions and current status)
- Experience using a help-desk-logging or ticketing system is preferred.
- Experience working in a similar role for a Healthcare or Hospital type organization is a plus.
- Preferred : Training / certification (A , Network , MCP, MCSE, CCNA, CCNP, ASA, VCP, etc.) and-or College Degree in Computer Science or a similar field is preferred.
Very Good Salary and Excellent Benefits.
Call or Apply today!
Company Description
Modern Workplace philosophy with a focus on end results. Culture of using the best available technology to solve and improve the quality of life for real-time patients with chronic illnesses and diseases. Our people enjoy making a real difference and helping the lives of others.
Company Description
Modern Workplace philosophy with a focus on end results. Culture of using the best available technology to solve and improve the quality of life for real-time patients with chronic illnesses and diseases. Our people enjoy making a real difference and helping the lives of others.