What are the responsibilities and job description for the Traveling Territory Performance Manager - QSR Franchise position at Hospitality Confidential?
We are passionate about matching professionals with unique restaurant and hospitality jobs among other prestigious F&B opportunities. Equally, we are fiercely committed to our clients, and it shows in the level of service we provide. Responsive communication and experienced support — from the first point of contact and beyond — we’ll always create effective solutions for your recruitment needs.
Interested in the services we provide? Reach out to learn more about how we can work together to help you thrive.
Hospitality Confidential is pleased to present this exciting traveling Territory Performance Manager role with our growing QSR client. This role will be responsible for locations in Louisiana and Mississippi and will require 75% travel!
Reporting to the Regional Director, this position is responsible for managing all financial, business development and brand standards supporting existing franchise / license performance as well as generating new business in designated region. Responsible for the advancement of the company's and image within the QSR marketplace. The activity of the Territory Performance Manager (TPM) is to protect and develop the integrity of the brand by teaching and measuring performance in areas of product quality, customer service, cleanliness and profitability and new business development.
The TPM provides necessary consultation and assistance to franchisees / licensees to develop and improve business plans to include specific goals, objectives and strategies for sales, controls, profits, human resource plans, development, marketing, etc.
If you love to be on the road, have interpersonal finesse, and love helping franchisees succeed, please apply to join in on our client's journey of nationwide success!
Principal Responsibilities :
- Fosters and manages relationships with current franchisees and multi-unit operators.
- Assures franchisee performance by working with operators and staffs on operations, profitability and marketing.
- Assists franchisees with new store openings and conducts start-up and training. Coordinates training plans including verification that all training materials and tools are ready.
- Using data insights, develops the strategic plan and translates strategic planning into sales activities; monitors the market to develop product trends and to establish current and / or advantageous pricing.
- Provides guidance and support to franchise management. Protect the operating and financial interest of the franchisee and the company to ensure compliance with franchise agreements.
- Oversees Franchise Renewals as needed
- Acts as liaison between grocery wholesalers and franchisees and / or operators. Resolves any issues. related to delivery or non-delivery of breading and supplies to operators.
- Conducts restaurant visitations to ensure compliance with Operations Manual. Areas evaluated will include cooking procedures, product specifications, graphic standards and packaging standards. The TPM will develop an action plan to bring locations into compliance.
- Monitors inquiries to maximize advertising efforts; make telephone and personal
contacts as required; Also, monitors results to ensure high level of customer satisfaction and repeat business.
procedure compliance, HACCP, menu compliance and trademark protection through the results of operations evaluations.
follow-up, weekly expense reports, preparation of classes, etc.
regarding the appropriate maintenance of physical and electronic records; develops,
maintains and utilizes proficiency in the use of the Company’s database. Also, Ensures
implementation of company policies, procedures, programs, and new concepts.
Specific Measures of Success :
entertainment expenses; protects Company property and ensures the security necessary to prevent loss from abuse, carelessness, or theft.
attention; files are maintained to enable review of the circumstances and to support Company decisions.
franchisee / licensee units.
General Requirements :
respectfully engage with all levels of the organization, well-developed verbal and written communication skills, strong listening and negotiation skills, dynamic presentation skills.
restaurant’s kitchen.
Compensation & Benefits :
Our client is proud to be an Equal Opportunity Employer. They do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
Salary : $80,000 - $90,000
