What are the responsibilities and job description for the Hotel Assistant Manager position at Hospitality Management?
Job Overview
We are seeking a highly motivated and experienced Assistant Hotel Manager to join our dynamic team. The successful candidate will play a vital role in supporting the hotel's management team, focusing on revenue management, guest services, and overall hotel operations. If you have a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
ESSENTIAL JOB FUNCTIONS:
- Act as “Manager on Duty” and be responsible for hotel operation in the absences of the General Manager
- Assist General Manager with all hotel, administrative, and human resources duties
- Analyze and resolve work problems to achieve work-related goals
- Participate in all revenue management decisions and hold staff accountable for achieving revenue goals
- Ensure all Front Desk employees are adhering to rate and credit policies and procedures
- Knowledge of brand operating systems
- Assist with daily credit report; review the bucket, and all A/R accounts
- Maintain online ordering of food, housekeeping, maintenance supplies, etc.
- Assist sales manager in actively selling the hotel to groups, meetings, and extended stay guests
- Review discrepancy reports daily and take necessary steps to resolve and eliminate discrepancies
- Set up controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audit them on a regular basis to ensure the accuracy and completeness
- Knowledge of all emergency procedures and how to act on them.
- Assist in ensuring staff continues to learn the importance of excellent guest service and implement training programs
- Report any unusual occurrences or requests to General Manager immediately
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
COMPETENCIES:
- Strong Leadership and Teamwork abilities
- Communication both verbal and written
- Computer software skills
- Time management and problem solving skills
- Self-motivated, well organized, and goal-oriented
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
- 2-3 years of hotel experience, preferably in a supervisor role
- Hospitality degree, preferred
Job Type: Full-time
Pay: $47,072.00 - $52,672.00 per year
Benefits:
- 401(k)
- Employee discount
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $47,072 - $52,672
