Customer Service Professional

About Us:

At Host Coffee Service, we are dedicated to providing top-tier service and fostering a positive, team-oriented work environment. We are looking for a motivated Customer Service Professional who thrives in a collaborative setting and is eager to contribute to the success of our team.

Position Overview:

As a Customer Service Professional, you will play a vital role in ensuring the smooth operation of our office while delivering exceptional customer support. Your attention to detail, strong organizational skills, and positive attitude will help create a productive and welcoming workplace.

Key Responsibilities:

✅ Maintain a positive attitude and strong work ethic.
✅ Collaborate effectively within a team-oriented environment.
✅ Provide exceptional customer service and resolve conflicts professionally.
✅ Take initiative and support various business needs as required.
✅ Exhibit sharp attention to detail in all tasks.
✅ Promote a healthy work/life balance while maintaining productivity.
✅ Demonstrate strong emotional intelligence, fostering a drama-free workplace.
✅ Be reliable, dependable, and punctual.
✅ Handle inbound calls and customer interactions with confidence.
✅ Show ambition and a growth mindset, ready to take on more responsibilities.
✅ Seeking a team-oriented individual, with experience in athletics being a plus (preferred but not required).
✅ Maintain a service-first mentality, always prioritizing customer needs.

Administrative Duties:

• Manage phone calls, emails, and correspondence professionally.
• Provide support to the office team, ensuring a positive and productive environment.
• Prepare and distribute documents, reports, and presentations as needed.
• Assist with special projects and other administrative tasks as assigned.

Qualifications & Skills:

✔ Education: High school diploma or equivalent (additional education or certifications in office administration is a plus).
✔ Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); QuickBooks knowledge preferred.
✔ Organizational Ability: Strong multitasking skills with the ability to prioritize tasks effectively.
✔ Communication: Excellent verbal and written communication skills.
✔ Attention to Detail: High level of accuracy and efficiency in completing tasks.
✔ Professionalism: Maintains confidentiality and demonstrates a professional demeanor.
✔ Problem-Solving: Ability to work well under pressure and handle multiple tasks efficiently.
✔ Accounting Knowledge (Preferred): Familiarity with basic bookkeeping principles and experience with accounting software.

If you’re a motivated team player who is ready to grow and make an impact, we’d love to hear from you! Apply today and take the next step in your career with Host Coffee Service.

Job Type: Full-time

Pay: $19.30 - $22.17 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person

Salary : $19 - $22