What are the responsibilities and job description for the Shift Manager position at Hot Dog Shoppe?
SHIFT MANAGER JOB SUMMARY :
Our Shift Managers lead our teams to provide our guests with exceptional service. They are responsible for fulfilling the same duties as a Team Member, and in addition, they are responsible for managing the restaurant during an opening or closing shift. Part-time and full-time opportunities exist for the Shift Manager position.
MUST BE ABLE TO WORK A FLEXIBLE SCHEDULE.
The position includes, but is not limited to, the following essential job responsibilities :
SHIFT MANAGER JOB RESPONSIBILITIES :
The Shift Manager ensures that they and the team members on their shift :
- Greet guests with a genuine smile and warm, inviting spirit.
- Provide excellent guest service and meet customer needs in a timely and effective manner.
- Use a headset (if applicable) to take customer orders, receive directions, and / or give directions.
- Accurately capture orders and suggest great additions using menu knowledge.
- Prepare and serve food according to brand recipes and quality standards.
- Follow food safety, general safety, and sanitation protocols.
- Maintain a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates.
- Clean and operate all equipment in a safe and proper manner.
- Adhere to safe work practices.
- Follow and comply with all applicable health department regulations as well as company policies and procedures.
- Keep accurate cash, sales, and inventory control records.
Additional responsibilities of a Shift Manager include :
SHIFT MANAGER CORE COMPETENCIES :
SHIFT MANAGER BENEFITS :
SHIFT MANAGER JOB REQUIREMENTS :
Physical / Mental ability to :