What are the responsibilities and job description for the Spa Associate position at Hot Hands Massage & Facial Spa?
Job Summary
We are seeking a dedicated and enthusiastic Spa Associate to join our team. The ideal candidate will play a crucial role in providing exceptional customer service and ensuring that clients have a relaxing and enjoyable experience at our spa. This position requires strong communication skills, a passion for wellness, and the ability to work in a fast-paced environment.
Duties
- Greet clients warmly and assist them with check-in and check-out processes.
- Provide information about spa services, products, and promotions to clients.
- Conduct product demonstrations to educate clients on the benefits of various spa treatments.
- Maintain cleanliness and organization of the spa area, including treatment rooms and retail displays.
- Assist with retail sales by effectively communicating product benefits and upselling services.
- Handle phone inquiries with professionalism, ensuring excellent phone etiquette.
- Support supervising staff in daily operations and assist in training new employees as needed.
- Utilize basic math skills for processing transactions using the POS system accurately.
Experience
- Previous experience in a retail or spa environment is preferred but not required.
- Familiarity with retail math concepts is advantageous for managing inventory and sales.
- Strong communication skills are essential for interacting with clients and team members effectively.
- Experience in supervising or training staff is a plus.
- Ability to sell products and services confidently while providing excellent customer service.
Join our team as a Spa Associate, where your passion for wellness can shine while providing an exceptional experience for our valued clients.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Evening shift
Work Location: In person
Salary : $15 - $17