What are the responsibilities and job description for the Night Auditor/Front Desk Agent position at Hotel 42?
We are looking for a diligent night auditor to join our hotel staff for our first boutique brand hotel in Brooklyn. Our goal is to be in the luxury market and give our guests a unique experience. Responsible for monitoring and directing the nighttime activities of the hotel to ensure the safety and wellbeing of our guests & employees. Also be responsible for bookkeeping and keeping financial records up to date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift.
To be successful as a night auditor, you should have excellent attention to detail, financial savvy, and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, to properly prioritize their various duties.
Night Auditor Responsibilities:
- Keeping hotel financial records in order.
- Processing invoices, transactions, room charges, refunds, etc.
- Verifying that all accounts are balanced and supported by documentation.
- Checking guests in and out of the hotel.
- Responding to guests' needs, requests, and complaints.
- Answering the phone and making reservations.
- Summarizing each night's operations and listing any follow-up tasks for management.
- Following End of Day procedures.
Night Auditor Requirements:
- High school diploma.
- Experience in customer service or hospitality.
- Experience with accounting procedures and administrative tasks.
- Preferably experience with Opera Cloud
- Proficiency with computers.
- Must be available to work weekends
- Must be available to work holidays
- Analytical mind, with strong attention to detail and an affinity for numbers.
- Good organizational and time-management skills.
- Self-motivated, proactive work ethic.
- Strong aptitude for customer service.
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Hotel experience: 2 years (Required)
License/Certification:
- Do you have a FLSD (F-89) certification? (Preferred)
Work Location: In person
Salary : $18 - $19