What are the responsibilities and job description for the Front Desk Manager position at Hotel 44 & 270?
Overview
We are seeking a highly organized and detail-oriented Front Desk Manager to oversee the daily operations of our front desk team. This pivotal role involves managing administrative tasks, ensuring exceptional customer service, and maintaining an efficient office environment. The ideal candidate will possess strong time management skills and a commitment to excellence in all aspects of front desk operations.
Duties
- Supervise and train front desk staff to ensure high standards of service and professionalism.
- Manage the scheduling of appointments and coordinate with other departments as necessary.
- Handle clerical tasks including data entry, filing, and maintaining accurate records.
- Provide excellent phone etiquette while responding to inquiries and directing calls appropriately.
- Proofread documents for accuracy and clarity before distribution or filing.
- Maintain an organized office environment, ensuring that all supplies are stocked and equipment is functional.
- Assist with patient check-in/check-out processes in a medical receptionist capacity when needed.
- Implement office policies and procedures to enhance operational efficiency.
Requirements
- Proven experience in an administrative or clerical role, preferably as a Front Desk Manager or similar position.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent time management skills to prioritize duties effectively.
- Proficient in data entry with attention to detail for maintaining accurate records.
- Familiarity with medical receptionist duties is a plus but not mandatory.
- Exceptional communication skills, both verbal and written, with a focus on professional phone etiquette.
- Ability to work collaboratively within a team while also demonstrating independence in task execution.
Join our team as a Front Desk Manager where you will play a crucial role in creating a welcoming atmosphere for our clients while ensuring smooth operational processes within the office!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
Work Location: In person
Salary : $18 - $20