What are the responsibilities and job description for the Banquet Captain position at Hotel Alex Johnson?
Responsibilities
- Meet and greet guests in a friendly and warm manner.
- Ensure every event meets and/or exceeds information on BEO.
- Coordinates with the event host on all aspects of the banquet function.
- Checks banquet rooms, service, and kitchen areas for cleanliness, proper set up, and make sure sufficient supplies and equipment are available for the function.
- Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
- Ability to respond quickly and accurately to guest requests.
- Plan the event course and orchestrates its completion in a timely, quiet and courteous manner.
- Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and managers instructions.
- Supervises and trains staff in the service of food and beverages according to standards.
- Discuss any last-minute changes with the banquet team.
- Coordinates function details with banquet and kitchen staff.
- Monitor banquet personnel in the performance of their duties.
- Assist in conducting pre-shift and pre-function meetings.
- Guide, direct, and motivate banquet staff, provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Performs other duties as assigned.
- Must be 18 years or older.
- Must demonstrate excellent interpersonal and communication skills.
- Ability to work in a standing position for up to 8 hours.
- Ability to carry trays of 25 pounds.
- Ability to work under time pressure constraints with a positive attitude.
- Knowledge of various banquet and food service techniques and standards
- Prior experience in supervisory roles
Benefits for full-time Associates:
- Health / dental / vision / life
- 401k plan with 3% match after one year of employment
- Company-wide discounts on hotel rooms and restaurants
We offer daily pay to all Associates through ZayZoon!!!
An equal-opportunity employer