What are the responsibilities and job description for the Assistant General Manager, Saint Bibiana position at Hotel Bardo Savannah?
Hotel Bardo Overview
LEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as…how we want our team to feel every day.
LEFT LANE’s flagship property is Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.
Overview
We are seeking an Assistant General Manager to oversee Saint Bibiana at Hotel Bardo Savannah. This individual is a “culture setter” who embodies the Bardo brand and sets the standard for impeccable and anticipatory service. This Assistant General Manager will lead, train, and inspire our team for our Coastal Italian restaurant, Saint Bibiana. The ideal candidate is committed to fostering a dynamic and elevated restaurant environment and delivering exceptional guest experiences. This position is based in Savannah, Georgia.
Responsibilities
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, and group contacts.
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
- Responsible for meeting restaurant financials
- Collaborate with the Director of Beverage on wine and cocktail programming
- Ensure that every guest receives personalized and attentive service, addressing concerns or issues promptly and professionally
- Find creative solutions to optimize revenue while maintaining the quality of our offerings
- Work collaboratively with the culinary team to ensure seamless coordination between the kitchen and the front-of-house
- Partner with the brand team to ensure brand, service and culture standards are met and maintained
- Maintain high standards of cleanliness, presentation, and service quality
Qualifications
- Italian Wine knowledge preferred
- Passionate about food & beverage and elevated service, with advanced knowledge of F&B operations, ideally within luxury and/or fine dining environment(s)
- Hard-working team player with a positive attitude and strong attention to detail
- Ability to multi-task, and make decisions in a fast-paced environment
- Excels at written and verbal communication
- Excellent presentation and grooming standards
- Ability to endure abundant physical movement in various work areas
