What are the responsibilities and job description for the Assistant Housekeeping Manager position at Hotel Bennett?
POSITION OBJECTIVE
Under Supervision of the Director of Housekeeping, the Housekeeping Assistant Manager will be responsible for the daily ownership and operational execution of the Housekeeping Department. This will include the processing of tasks. This position is dependent on both teamwork and a solid foundation based with the mechanical hour capacity, productivity reports and ownership of processes.
ESSENTIAL JOB FUNCTIONS
- To oversee the day to day operation in areas relating to the Housekeeping Department and to administer the Supervision of all the Housekeeping staff in conjunction with the Executive Housekeeper.
- To assist in general inventories by taking inventory for cleaning and guest supplies, recording all stock and maintaining control of all issuing.
- To assure that the Housekeeping Department operates according to the policies and procedures set forth by Salamander Hotels and Resort and Hotel Bennett.
- Interview applicable candidates
- Coach and counsel service professionals
- Payroll
- Assist with any and all service complaints as it relates to Housekeeping and all hotel issues
- Ensure all Forbes and AAA standards are met by room conducting room inspections
- Training and Coaching Supervisor/Inspectors
- Overseeing laundry department and ensuring Laundry is being processed efficiently.
- Assist with Inventory procedures
EDUCATION/EXPERIENCE
- College graduate or equivalent experience is preferred.
- Previous experience of one year a plus.
- Able to communicate well both verbally and written.
- Reading and counting is essential.
- Computer efficient in both Excel and Word is preferred.
REQUIREMENTS
- Requires Basic knowledge of Housekeeping, approx. one year.
- Must be able to coach council and develop employees through basic skill.
- Must be able to motivate by example either on the production floor or, in a classroom environment.
- Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot or challenging work environment.
- Able to establish and maintain a safe working environment according to OSHA regulations, that would protect the service professionals.
PHYSICAL DEMANDS
- Must be able to lift a maximum of 50 lbs throughout the day.
- Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through.
- Ability to work without direct supervision.
- Ability to work well as part of a team, set up and organize workstation with designated supplies and equipment.
- Replenish supplies and equipment as needed during the shift.
- Report any faulty equipment, linen shortages, maintenance needs, safely hazards and other problems immediately to your supervisor.
- Restock work areas for the next shift as assigned.
- Successfully complete the training / certification process for this position.
Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.
