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Front Desk Agent

Hotel Boulderado
Boulder, CO Full Time
POSTED ON 3/17/2025
AVAILABLE BEFORE 5/16/2025

The Hotel Boulderado is currently looking for an experienced front desk agent. Come and join our team!!

A Front Desk Agent at the Hotel Boulderado must possess exceptional customer service skills and exude a professional demeanor. You’ll be expected to multi-task and display organizational skills. Hospitality/customer service experience is preferred, but not required.

Shifts vary: 7am-3pm and 3pm-11pm

Duties and Responsibilities

  • Acquire a thorough understanding of the history, room types, rates, and amenities of Hotel Boulderado
  • Process guest check ins and check outs
  • Communicate via phone and email with guests and other team members
  • Review upcoming arrivals and departures
  • Assist guests with historic elevator
  • Manage and process credit cards
  • Assist sales team with group reservations and rooming lists
  • Other projects as assigned

Education, Experience, & Qualifications

  • High school diploma or equivalent required
  • Previous hotel experience required
  • Must be proficient with Microsoft Office
  • Must have weekend availability – hours vary 7am-3pm or 3pm-11pm

Pay & Benefits

  • o $18 - $22/hr based on experience
  • o Free RTD Eco Pass
  • o Sick days
  • o 401K retirement plan after 1 year
  • o Dental and health insurance options after 90 days
  • o Restaurant discounts

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Night shift
  • Weekends as needed

Work Location: In person

Salary : $18 - $22

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