What are the responsibilities and job description for the Officer - Security & Safety (AFC) position at Hotel Californian?
Company Overview
America First Center is home to the Henderson Silver Knights and serves as their practice facility and business headquarters. The arena also supports youth, adult, high school, and college hockey programs, while offering public, freestyle and private skating sessions. Guests can enjoy dining at Mackenzie River Pizza and visit The Livery, the official Henderson Silver Knights retail store. As we continue to expand operations, we are seeking skilled Security Officers to uphold safety standards for our guests, employees, and assets.
Position Summary
Security Officers play a critical role in maintaining the safety and security of America First Center. Responsibilities include monitoring AHL hockey practices, hockey programs, public skating sessions, and private events. Ideal candidates will demonstrate exceptional guest service skills while effectively implementing security measures, first aid protocols, and emergency preparedness strategies to mitigate risks.
Please Note, We Have Two Positions Open
America First Center is home to the Henderson Silver Knights and serves as their practice facility and business headquarters. The arena also supports youth, adult, high school, and college hockey programs, while offering public, freestyle and private skating sessions. Guests can enjoy dining at Mackenzie River Pizza and visit The Livery, the official Henderson Silver Knights retail store. As we continue to expand operations, we are seeking skilled Security Officers to uphold safety standards for our guests, employees, and assets.
Position Summary
Security Officers play a critical role in maintaining the safety and security of America First Center. Responsibilities include monitoring AHL hockey practices, hockey programs, public skating sessions, and private events. Ideal candidates will demonstrate exceptional guest service skills while effectively implementing security measures, first aid protocols, and emergency preparedness strategies to mitigate risks.
Please Note, We Have Two Positions Open
- Swing, 12pm-10pm, Thurs-Sunday.
- Grave, 8pm-6am, Fri-Sun.
- Conduct facility patrols to identify security breaches, hazards, or suspicious activity.
- Enforce policies to ensure order and safety during events and activities.
- Monitor CCTV and respond promptly to incidents.
- Manage all first aid events.
- Assist guests, employees, and vendors to ensure a positive experience.
- Collaborate with law enforcement and emergency responders as needed.
- Investigate security incidents and document findings.
- Manage crowd control during emergencies or events.
- Participate in ongoing security training and development.
- Direct vehicle and pedestrian traffic as necessary.
- Verify credentials for access to secure zones.
- Support facility operations with collaborative tasks.
- Oversee shipping and receiving.
- 5 years of experience in security, law enforcement, or military service preferred.
- Proficient in security principles, crowd management, and emergency response.
- Proficient in AED operation, CPR, and Stop the Bleed first aid techniques.
- Strong communication, writing, interpersonal, and conflict de-escalation skills.
- Exceptional attention to detail and ability to identify and mitigate risks.
- Ability to work in varying conditions, dark, bright, smoky, dusty, cold, or confined spaces.
- Physically able to kneel, carry, bend, walk, and stand for long periods.
- Lift up to 50 lbs. as needed.
- Flexible schedule to include evenings, weekends, and holidays.
