What are the responsibilities and job description for the Housekeeping Supervisor position at Hotel Celare, Cincinnati Midtown | a Marriott...?
Shaner Hotels is in development with Crawford Hoying for our 171-key Tribute by Marriott in Cincinnati, Ohio. This project will feature multiple food and beverage outlets including a rooftop bar and state-of-the-art event spaces both outdoor and indoor. Hotel Celare will be located in The District at Clifton Heights - the newest mixed-use community ideally situated across the street from the University of Cincinnati’s campus in the Uptown Innovation Corridor. With a convenient location in the center of multiple hospitals, Findlay Market and the Cincinnati Zoo and Botanical Garden, Hotel Celare will be a short drive from downtown and some of the premier businesses in the region.
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
- Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
- Handle guest complaints ensuring guest satisfaction.
- Train and develop team members and ensure all required training is complete according to standards.
- Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
- Assist staff with their job functions to ensure optimum service to guests.
- Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
- Performs housekeeping, laundry, and houseperson functions whenever necessary.
- Other duties as assigned.
Responsibilities
Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications
- Prior housekeeping experience in the hospitality industry; supervisory experience a plus.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- Bilingual English/Spanish a plus.
- Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment.
Job Type: Full-time
Pay: $17.58 - $19.76 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Cleaning: 1 year (Preferred)
Ability to Commute:
- Cincinnati, OH 45219 (Required)
Ability to Relocate:
- Cincinnati, OH 45219: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20