What are the responsibilities and job description for the Catering & Convention Services Manager position at Hotel Chaco?
Description
Full-time Salary Position starting at $50k DOE plus benefits.
Responsibilities:
- Possesses excellent teamwork and communication skills, as both are necessary to maintain a well-orchestrated operation that resonates with guests.
- Responds to new inquiries with in 24 hours.
- Conducts property site tours with historical knowledge of location and significance of the building.
- Provides pricing quotes and proposals for prospective clients.
- Executes contracts for new pieces of catering business.
- Works closely with guests and tailor each event to the specific needs.
- Designs menus with the appropriate food & wine pairing and customizes each event to client's specifications.
- Attends weekly meetings client/internal.
- Ensures food service quality and function standards.
- Oversee the coordination of the Delphi Function Diary.
- Provides professional open communication with all team members and clients.
- Understands current market trends.
- Desires to serve guests and provide an outstanding product with exceptional service.
- Possesses superior customer service and employee-relation skills.
- Performs any other related duties as requested by the Director and Associate Director of Catering .
Benefits:
- Part-time employees receive: Dental, Vision and 401k!
- Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!
Requirements
- Knowledge of four-diamond / four-star customer service standards (helpful).
- 2 years of sales and marketing leadership in similar sized operation preferred.
- Proficiency in Microsoft Word, Excel, Opera, Salesforce/Delphi, Envision.
- Knowledge of computer accounting programs, math skills capabilities required.
- Extensive knowledge of sales skills, revenue management, catering / banquets.
- Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations.
- Bachelors degree preferred, high school diploma required.
- High level attention to detail and ability to multitask required.
- Ability and willingness to work flexible hours in a high paced environment.
Salary : $50,000