What are the responsibilities and job description for the Front Desk Representative position at HOTEL EATONTOWN LLC?
The Sheraton of Eatontown is seeking passionate customer service professionals to join our award-winning team as a part-time Front Desk Representative. If you thrive in a fast-paced environment and love to brighten someone’s day by providing an outstanding guest experience, we want to hear from you. Highly motivated and exceptional individuals who succeed in this role have the potential to grow with our company.
Who We Are:
The Sheraton of Eatontown is part of the Hotels Unlimited family of hotels. We are a New Jersey based, family-owned company established in 1979, committed to growth through excellence. At Hotels Unlimited, we believe guests select our hotels because of our caring and attentive team members. We understand that small acts of thoughtfulness make all the difference in creating an extraordinary hospitality experience.
We work to make your job easier; we root for your success.
Expect responsibility. Expect challenges. Expect more than a job and a paycheck. Apply now and see just how much you will enjoy working as part of the Hotels Unlimited team.
Requirements:**PLEASE NOTE** The shifts for this position will vary each week. Candidate must be willing to work the following hours:
7:00 a.m. – 3:00 p.m.
Please do not apply if you are not able to work the required shifts. Nights, holidays, and weekends are a must.
How to Succeed:
- Demonstrate a take-charge attitude and excellent communication skills in a highly visible and vital role
- Effectively assist guests with check-in, check-out, and managing reservations
- Respond to guest inquiries and resolve guest concerns in a timely, friendly, and efficient manner
- Collaborate with fellow team members and other hotel departments to promote a positive work environment
- Go the extra mile to make guests feel welcome, informed, and cared for during their entire stay
- Opera experience is a plus
- *Must be willing and able to work flexible hours including nights, weekends, and holidays*