What are the responsibilities and job description for the Housekeeping Lead Supervisor position at Hotel El Roblar?
The Hotel El Roblar, a new hotel located in the heart of Downtown Ojai, is building a team of motivated leaders who are enthusiastic about creating an elevated service experience at an intimate 50 room property.
We are looking for somebody to help set up and create an environment and build a team. The essential function of the Housekeeping Manager is to be an effective leader within the Housekeeping Department reporting to the Director of Housekeeping.. Responsibilities include maintenance of the property’s interior and exterior facilities to the highest standard of cleanliness, room inspections, direct oversight of Room Attendants, Housemen, and Public Area Attendants.
JOB DESCRIPTION
Principle duties and responsibilities include:
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Assist in managing aspects of the Housekeeping Department, ensuring all service standards are followed and guest expectations are exceeded.
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Assign daily tasks to staff within the Housekeeping Department, including room credits, general maintenance tasks, public area cleaning and maintenance.
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Perform guest room inspections.
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Coordinate the Hotel's laundry operations with outside vendor, additionally the oversight of maintenance, inventory, and purchase of guestroom linens/bedding.
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Manage the departmental budget and payroll.
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Maintain communication with all departments to ensure all guest concerns are addressed and rectified quickly, and the highest level of service is delivered at all times.
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Maintain inventory pars.
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Ensure both you and your team are always current with mandatory trainings.
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Monitor and develop employee performance to include, but not limited to, providing training, supervision, scheduling, evaluations, coaching and counseling, and disciplinary action.
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Additional duties as assigned by the General Manager.
