What are the responsibilities and job description for the Restaurant Server position at Hotel El Roblar?
- Present menus and provide detailed information about food and drink offerings.
- Take accurate orders and relay them to the kitchen staff using the ConStrata POS system.
- Maintain knowledge of menu items, ingredients, and preparation methods to answer guest inquiries confidently.
- Upsell menu items to enhance the dining experience and increase sales.
- Serve food and beverages in a timely manner while ensuring presentation meets quality standards.
- Monitor tables for customer satisfaction, addressing any needs or concerns promptly.
- Maintain cleanliness of the dining area, including tables, chairs, and service stations.
- Process payments accurately and efficiently at the end of each meal service.