What are the responsibilities and job description for the Food Runner- Sheraton Columbia, SC position at Hotel Equities?
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Food Runner for the Sheraton in Columbia, SC.
Job Purpose:
Ensures quality and proper presentation of food in a timely manner; that food orders are prepared and assembled quickly according to recipes and procedures to avoid waste. Warm, knowledgeable service and helpful guidance reassure guests they’ve m Memorizes menu items, recipes and daily specials to ensure accuracy with final product
- Read tickets and prepare, to order, all food items following standard recipes and procedures within specified time limits
- Prepare plate presentations, correctly set up according to ticket
- Ensure the final presentation of the plate is correct, with appropriate accompaniments and garnishments, and that any special requests have been completed as ordered
- Ensure the orders are being cooked in a timely fashion
- Monitor orders by table and ensure all items on a ticket are delivered together
- Facilitate the delivery of appropriate courses in a timely manner.
- Presents a clean and professional appearance at all times.
- Maintains a friendly, cheerful and courteous demeanor at all times.
- Performs other duties as assigned, requested or deemed necessary by management.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
- Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
- Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
- Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
- Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Basic math skills are used frequently when handling cash or credit.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
