GHM Steward/Utility- The Henry Hotel, Dearborn, MI

The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet-friendly accommodations, complimentary Wi-Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI.

Benefits of Being The Henry Ambassador:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation Pay
• Employee Assistance Program
• Career Growth Opportunities
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee discount

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Steward/Utility for The Henry in Dearborn, MI.

Job Purpose:

Greet and seat all guests and ensure a quality dining experience. Assist in keeping the restaurant area & kitchen neat & clean. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. 
• Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. 
• Receive deliveries, store perishables properly, and rotate stock. 
• Ensure clean wares are stored in appropriate areas. 
• Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. 
• Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re[1]washing. Rack and spray all racked items with hot water to loosen and remove food residue. 
• Sort, soak, and wash/re-wash and silverware. 
• Breakdown dirty bus tubs. 
• Empty and maintain trashcans and dumpster area. 
• Clean and mop all areas in assigned departments. 
• Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin.
• Prevent the loss of dishware, utensils, and other kitchen equipment
• Promptly report all maintenance issues
• If necessary, assist Servers with clearing, cleaning, and resetting tables upon guests’ departure
• If necessary, assist Servers with clearing room service trays from corridors

Qualifications and Requirements:

• High School diploma /Secondary qualification or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards preferred.

 This job requires the ability to perform the following:

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens ( 110 degrees F), possibly for one hour or more.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift, and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery includingchoppers slickers, buffalo chopper, grinders, mixers, and other kitchen-related equipment.
• Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings.
• The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.
• Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis.
• Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift trays of food or food items weighing p to 30 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• Requires finger dexterity to be able to operate office equipment.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays