Housekeeping Inspector SpringHill Suites and Element

Position Title: Housekeeping Inspector

Accountable To: General Manager / Operations Manager

FLSA: Non-Exempt

Primary Objective of Position

Provides supervision and training to room attendants and public space utility attendants. Ensures the prompt return of clean rooms to reception for resale to incoming guests. Inspects guest rooms and public areas for compliance with established Company cleanliness, maintenance and set-up standards.

Essential Functions

• Inspect guest rooms and public spaces to ensure compliance with cleanliness, maintenance and set- up standards as well as to verify status.
• Personally, inspect a minimum of 50 guest rooms per day to ensure cleanliness in the following areas:

Bed-making/changing of all linen, vacuuming, dusting, stocking/supplies, mirrors/windows, telephones, furniture, closet, other

• Inspect corresponding guest bathrooms to ensure cleanliness in the following areas: Floor, vanity, bathtub/shower curtain, stocking/supplies, toilet, towels, other
• Inspect the cleaning of public areas, including public restrooms, lobby areas, dining room, corridors, elevators, stairwells and offices.
• Work alongside housekeeping staff to ensure cleanliness standards are being met through ongoing training and encouragement.
• Assist cleaning rooms as required by property demands.
• Complete all necessary paperwork on a timely basis
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
• Responsible for alerting maintenance to quality issues.
• Ensure housekeeping carts are kept clean and organized, check closets and stock needs
• Assist housekeeping or laundry staff during peak times, breaks, tardiness and absences

Supportive Functions

• Teamwork Skills o Be an enthusiastic, helpful and positive member of the team o Be professional, responsible and mature in conduct and behavior o Be understanding of, encouraging to and friendly with all co-workers o Be self-motivated and use time wisely o Maintain open line of communications with each department o Communicate pertinent information

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o Respond positively to new ideas o Openly accept critical/developmental feedback o Maintain effective communication through the use of meetings, log books and bulletins o Be available to help other departments in emergency situations

• Safety and Security Skills o Properly document and store “lost and found” items o Ensure chemicals and cleaners are used properly o Ensure all storage closets are locked at night o Properly handle and account for keys o Is knowledgeable of and ensures that blood borne pathogen procedures are being followed o Be knowledgeable of policies regarding emergency procedures and security concerns o Ensure protection of guests’ room numbers and policies regarding guest room access procedures

Education and Experience

• High school or equivalent education required.
• Minimum of three years housekeeping experience with at least one year in housekeeping supervisory role.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.
• Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, Equal Pay

Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, NLRA

Physical Requirements

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Walking and standing are required for close to 100% of the working day. Length of time of these tasks may vary from day to day and task to task.
• Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 15 lbs on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on occasion.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.

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• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

Other Job Requirements

• All associates must maintain a neat, clean and well-groomed appearance per Company Standards
• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
• Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

This job description is not an “all-inclusive’ list of the duties and responsibilities of this position or of the skills and

abilities required to perform this position.

I acknowledge below that I have received a copy of my job description and I am able to perform the essential

functions of the position:

______________________________ ________________

Signature (Associate) Date

______________________________ ________________

Signature (Supervisor) Date

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Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Work Location: In person

Salary : $17 - $18