What are the responsibilities and job description for the Houseperson/ Shuttle Driver- Sonesta Hotel Grand Rapids, MI position at Hotel Equities?
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Sonesta Airport Hotel in Grand Rapids, MI.
Job Purpose:
This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us
Responsibilities
- Greets guests and responds to special requests.
- Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
- May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
- Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
- Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
- Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
- Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
- Properly handles lost and found items in accordance with department policies and security procedures.
- Performs other duties as assigned by Management.
- Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.
Skills
- Work experience as a Room Attendant or Houseman/Houseperson is required
- Experience with industrial cleaning equipment and products
- Good physical health and stamina
- Flexibility to work in shifts
- Ability to work with little or no supervision while meeting high-performance standards
- Excellent organization skills
- Ability to follow instructions
- High school diploma is a plus
This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Paid Vacation
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
