What are the responsibilities and job description for the Lodgekeeper - Postcard Cabins Epsom, NH position at Hotel Equities?
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for Postcard Cabins in Epsom NH.
Job Purpose:
The Lodgekeeper’s responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.
To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.
Lodgekeeper Responsibilities:
- Sorting, washing, drying, pressing, and folding clothing and other textile items.
- Removing stains from items using the appropriate procedures.
- Tracking which items belong to whom.
- Keeping an updated inventory of laundry detergents.
- Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment
- Tracking maintenance and repairs on laundering equipment.
- Ensuring that the facility remains clean at all times.
- Anticipating and responding to customers' queries, concerns, and complaints.
Lodgekeeper Requirements:
- High school diploma or equivalent is advantageous.
- Prior experience in a similar role is preferable.
- Familiarity with cleaning detergents and laundering equipment.
- Ability to stand for long periods.
- Capacity to lift up to 20 pounds unaided.
- Basic arithmetic skills.
- Outstanding organizational and time management skills.
- Excellent analytical and problem-solving skills.
- Personable disposition with a knack for customer service.
- Available to work shifts and on weekends.
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
