What are the responsibilities and job description for the Starbucks Assistant General Manager- Sheraton Columbia, SC position at Hotel Equities?
About the Role:
The Starbucks Assistant General Manager at Sheraton Columbia, SC, plays a pivotal role in ensuring the smooth operation of the café while delivering exceptional customer service. This position is responsible for supporting the General Manager in overseeing daily operations, managing staff, and maintaining high standards of product quality and cleanliness. The Assistant General Manager will also be instrumental in driving sales and profitability through effective team leadership and strategic planning. Additionally, this role involves fostering a positive work environment that encourages employee engagement and development. Ultimately, the Assistant General Manager contributes to creating a welcoming atmosphere for guests and a thriving business for the café.
Minimum Qualifications:
- High school diploma or equivalent.
- At least 2 years of experience in a supervisory role within the food and beverage industry.
- Strong understanding of financial management and inventory control.
Preferred Qualifications:
- Bachelor's degree in Business Administration or a related field.
- Experience in a Starbucks or similar café environment.
- Knowledge of local market trends and customer preferences.
Responsibilities:
- Assist the General Manager in daily operations, including staffing, inventory management, and financial reporting.
- Lead and motivate team members to achieve sales targets and provide outstanding customer service.
- Ensure compliance with health and safety regulations, as well as company policies and procedures.
- Conduct training and development sessions for new and existing staff to enhance their skills and knowledge.
- Monitor and analyze sales performance, making recommendations for improvements and adjustments as needed.
Skills:
The required skills for this role include strong leadership abilities, which are essential for guiding and motivating the team to achieve their best performance. Excellent communication skills are necessary for effectively interacting with both staff and customers, ensuring a positive experience for all. Organizational skills are crucial for managing inventory and financial reporting, allowing for efficient operations. Problem-solving skills will be utilized daily to address any challenges that arise in the café environment. Preferred skills, such as knowledge of local market trends, will help the Assistant General Manager tailor offerings to meet customer demands and enhance overall sales.
