What are the responsibilities and job description for the Second Shift Desk Agent (Hotel) position at Hotel- Fairfield Inn & Suites by Marriott?
We are seeking a dedicated Front Desk Agent to join our team in providing exceptional customer service and hospitality at our establishment.
You MUST be over the age of 21 and OUT of high school to work in a Marriott hotel.
We are specifically looking for someone that can do full time second shift (3pm-11pm 4-5 days/week).
***Please note call offs are NOT acceptable within the first 90 days. The hotel is NOT responsible for transportation, housing or childcare-please have these arrangements made before-hand.
Training days may be during 1st shift with the Assistant General Manager. Please note being late, calling off or not showing during your training is not tolerated. Training (up to 2 weeks) must be completed in full in order to receive a check for the training period.
Job duties include but not limited to
- prompt answering of phones/emails
- checking in/out guests/making reservations
- checking cases and responding promptly
- checking GXP/GPS and using MGS
- cleaning common areas-including bathrooms, gym and pool
- helping with laundry in downtime
- FOSSE knowledge is beneficial
Job Type: Full-time
Pay: $13.00 - $14.50 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Kalamazoo, MI 49048 (Required)
Ability to Relocate:
- Kalamazoo, MI 49048: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15
