What are the responsibilities and job description for the Front Desk Attendant position at Hotel Floyd?
Front Desk Attendant – Hotel Floyd (Floyd, VA)
Job Type: Part-time
Pay: Competitive, based on experience
Schedule: Flexible shifts, including weekends and holidays
About Us:
Hotel Floyd is a locally inspired, eco-friendly hotel in the heart of Floyd, Virginia. We pride ourselves on providing exceptional hospitality and a welcoming experience for our guests.
Job Overview:
We are looking for a friendly and reliable Front Desk Attendant to join our team! This role is perfect for someone who enjoys working with people, has great communication skills, and thrives in a customer-focused environment.
Responsibilities:
- Greet guests warmly and assist with check-in/check-out
- Handle reservations, cancellations, and inquiries (in person, over the phone, and via email)
- Provide information about the hotel, local attractions, and events
- Process payments and maintain accurate records
- Address guest concerns promptly and professionally
- Keep the front desk and lobby area tidy and welcoming
- Assist with other hotel tasks as needed
Qualifications:
- Customer service experience preferred (hospitality experience a plus!)
- Strong communication and problem-solving skills
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills (experience with hotel booking software is a plus)
- Must be available to work flexible hours, including weekends and holidays
Why Join Us?
- Friendly and supportive team environment
- Opportunity to work in a vibrant, growing community
- Employee discounts and perks
If you have a passion for hospitality and enjoy working in a dynamic setting, please apply!
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14
