Room Attendant

Job Description

Job Description

Reports to : Director of Rooms

Position Summary :

The Room Attendant is responsible for ensuring that guest rooms and public areas at Hotel Granduca are immaculately clean and maintained, in line with the high luxury standards expected at our boutique property. As a key member of the housekeeping team, you will contribute to providing exceptional guest experiences by ensuring that all rooms are presented in a pristine and welcoming manner. Your attention to detail and commitment to excellence will help create a luxurious and memorable stay for our guests.

Key Responsibilities :

Room Cleaning & Maintenance :

Thoroughly clean and maintain guest rooms, suites, and bathrooms, including dusting, vacuuming, changing linens, and replenishing towels and amenities.

• Ensure all furniture, fixtures, and amenities are in perfect condition, reporting any maintenance issues or damages to the Director of Rooms or appropriate department.
• Restock in-room items such as toiletries, linens, and minibar products to the hotel’s luxury standards.
• Inspect guest rooms after cleaning for quality assurance, ensuring that all rooms meet the high standards of cleanliness and presentation expected at Hotel Granduca.

Guest Experience :

Provide excellent service to guests by responding promptly to requests for additional services, amenities, or special arrangements.

Public Areas :

Ensure public areas, including hallways, lobbies, and restrooms, are maintained to the same high standards of cleanliness as guest rooms.

Efficiency & Safety :

Safely handle and store cleaning chemicals and supplies, following all safety procedures and using appropriate protective equipment.

Collaboration & Communication :

Work closely with the Housekeeping team, following the direction of the Director of Rooms to ensure efficient operations.

Qualifications : Experience :

Previous experience as a room attendant or in a similar housekeeping role in a luxury or boutique hotel setting preferred.

Skills & Competencies :

Exceptional attention to detail and the ability to consistently clean rooms and public areas to luxury hotel standards.

Physical Requirements :

Ability to lift, push, or pull up to [insert weight, e.g., 25 lbs] as required for cleaning and stocking duties.

Preferred Qualifications :

Benefits :

This updated version reflects the direct report to the Director of Rooms and maintains a focus on the luxury standards of Hotel Granduca. Let me know if you would like to adjust any further details!