What are the responsibilities and job description for the Housekeeper position at Hotel Indigo Cleveland Gateway?
About Us:
#PGH-BMC
Location Description:
What You'll Do:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
#PGH-BMC
The Hotel Indigo Cleveland Gateway boasts 143 guest-rooms and suites, over 2,400 square feet of meeting space and two outlets including our signature restaurant! Find out today what a career with Pyramid Global Hospitality at the brand new Hotel Indigo Cleveland Gateway can mean for you!
Overview:
Job Title: Housekeeping Associate
About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country’s best cities. We believe the hospitality business is all about how you make people feel. That’s where you come in. Please help us bring the virtue of hospitality to life and create an environment that allows you to be your best self and grow.
What You'll Do:
- Create a Home Away From Home: Transform guest rooms into clean, welcoming retreats by meticulously cleaning and arranging every detail.
- Be the Cleanliness Champion: Maintain sparkling public areas and back-of-house spaces, ensuring every corner of the hotel reflects our high standards.
- Surprise and Delight: Anticipate guest needs by replenishing amenities and supplies, making each stay personalized and special.
- Attention to Detail: Perfect the little things – from making beds with crisp linens to shining bathroom fixtures – to leave a lasting impression.
- Team Collaboration: Work closely with the front desk and maintenance teams to ensure seamless operations and guest satisfaction.
- Safety First: Promptly report any maintenance issues or safety hazards to ensure a safe and secure environment for guests and staff.
- Be a Problem Solver: Address any guest requests or concerns with a positive attitude and a commitment to resolving issues quickly.
- Embrace Flexibility: Adapt to various tasks and shifts, showing your versatility and dedication to the team.
- Perform with Pride: Take ownership of your role and strive for excellence in every task, big or small.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and advancement.
- A supportive and dynamic team environment.
- Ongoing training and development programs
What You'll Bring:
- A strong attention to detail and commitment to cleanliness.
- A positive attitude and willingness to go the extra mile to ensure guest satisfaction.
- Ability to work independently and as part of a team.
- Previous housekeeping or cleaning experience is a plus but optional.
- Physical stamina to stand, bend, and move for extended periods.
- Flexibility to work various shifts, including weekends and holidays.
- Strong organizational skills and the ability to manage time effectively.
