What are the responsibilities and job description for the Housekeeping Supervisor position at Hotel Indigo Detroit Downtown A IHG Hotel?
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Job Summary
We are seeking a dedicated and experienced Housekeeping Supervisor to lead our housekeeping team in maintaining the highest standards of cleanliness and organization within our facility. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a commitment to delivering exceptional service in a hospitality environment. This role is essential in ensuring that our guests enjoy a clean, welcoming, and comfortable atmosphere.
Responsibilities
- Supervise and coordinate daily housekeeping operations to ensure cleanliness and maintenance of all areas.
- Train, mentor, and evaluate housekeeping staff to uphold company standards in cleaning and service.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
- Develop cleaning schedules and assign tasks to team members based on workload and priority.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained.
- Address guest inquiries or complaints regarding housekeeping services promptly and professionally.
- Collaborate with other departments to ensure smooth operations and guest satisfaction.
- Implement safety protocols and procedures to maintain a safe working environment for all staff.
Experience
- Previous experience in housekeeping management or supervisory roles within the hospitality industry is preferred.
- Strong knowledge of custodial practices, industrial cleaning techniques, and floor care maintenance.
- Proven ability to lead a team effectively while fostering a positive work environment.
- Excellent organizational skills with attention to detail in all aspects of work.
- Ability to work flexible hours, including weekends and holidays as needed.
Join us as we strive to provide an exceptional experience for our guests through outstanding cleanliness and hospitality!
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Ability to Commute:
- Detroit, MI 48226 (Required)
Ability to Relocate:
- Detroit, MI 48226: Relocate before starting work (Required)
Work Location: In person
Salary : $20