Houseperson

Hotel Indigo Traverse City is hiring an AM Houseperson!

Houseperson performs guest service needs and cleaning tasks in public areas and other locations assigned in accordance with Company policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management. Reports any deviations from policies, procedures, brand standards, and regulations to management.

Weekend availability required.

Complies with all guest service basics, such as uniforms, name tags, and guest greetings. Knowledgeable about hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand, and guest information is consistent with privacy policies, practices, and regulations. Strive to exceed guest expectations with quality and timely service in a pleasant and friendly manner.

• Receive assignments, and keys from management. Review assignments and retrieve and stock caddie/cart to ensure all supplies are available to clean guest rooms properly. Turn in keys, properly store and secure caddie/cart and unused supplies at the end of shift.
• Cleans rooms, hallways, and lobby areas, H&L Social and exterior pickup.
• Polish furniture and fixtures
• Prioritize daily projects and routine cleaning
• Provide exceptional guest experience while performing duties
• Ordering and stocking supplies necessary to perform daily duties
• Appropriate and proper use of cleaning equipment and supplies.
• Respond to and resolve housekeeping requests and complaints by guests.
• Prompt reports to management of all emergencies, injuries, missing articles, damage, mechanical problems, and safety hazards.
• Perform duties of Room Attendant or Laundry Attendant as assigned.
• On time and at work when scheduled and in proper uniform.
• Report any incidents of guest dissatisfaction or unusual matters of significance to the manager/supervisor so that corrective action may be taken.
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security, and emergency procedures. Check with the manager/supervisor before leaving work at the end of your shift.
• Perform special projects and other responsibilities as assigned.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Rotating shift

Work Location: In person

Salary : $17