What are the responsibilities and job description for the Assistant Executive Housekeeper position at Hotel Ithaca?
Beautiful newly renovated hotel located in downtown Ithaca minutes to Cornell University has immediate opening for an Assistant Executive Housekeeper.
We are looking for an Assistant Executive Housekeeper to join our team and provide excellent customer service to our hotel guests. The Assistant Executive Housekeepers responsibilities include assisting the Executive Housekeeper to direct the operation of both Housekeeping and Laundry Departments. You will address clients’ queries and make sure our rooms are fully-stocked, clean and inviting at all times. If you’re interested in kickstarting your career in the hotel industry, we’d like to meet you. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.
Responsibilities
- Assist the Executive Housekeeper to oversee all aspects of the housekeeping and laundry areas, operates within the departmental budget through effective cost controls and efficient staff management.
- Inspect guestrooms, corridors and common areas daily to ensure adherence to established cleanliness standards as well as proper amenity and literature placement.
- Communicate daily with the front office to ensure guest special requests are accommodated as well as respond to guest inquires pertaining to hotel housekeeping services.
- Resolve guest complaints in a friendly manner.
- Allocate all room master keys and is responsible for their return.
- Maintain accurate record keeping of Lost and Found and monitor staff compliance.
- Facilitate the accurate and timely communication of room status to ensure maximum selling potential.
- Assist the Executive Housekeeper to manage and monitor housekeeping programs such as mattress rotation, duvet maintenance and deep cleaning.
- Support the department targets and objectives through effective development and training of team members and ensure they are informed and well prepared to respond to guests.
Skills
- Work experience as a Room Attendant.
- Experience with industrial cleaning equipment and products
- Good physical health and stamina
- Flexibility to work in shifts
- Ability to work with little or no supervision while meeting high-performance standards
- Excellent organization skills
- Ability to follow instructions
Come in and join our Team!!
The Hotel Ithaca
222 S. Cayuga St.
Ithaca, NY 14850
Apply anytime in person or online at https://www.thehotelithaca.com
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Cleaning: 1 year (Preferred)
Work Location: In person
Salary : $18 - $20
