What are the responsibilities and job description for the Assistant Front Office Manager position at Hotel Jackson?
SUMMARY:
Hotel Jackson is the most award-winning luxury, boutique property in Jackson, Wyoming. Family owned and operated, we deliver an unparalleled luxury guest experience from an unbeatable location just steps from the Jackson Town Square. We’re looking for a smart, outgoing, and driven individual to join our team of highly-qualified individuals.
Forbes 4 Star Property - AAA Four Diamond Rated
The Assistant Front Office Manager is responsible for the coordination of daily front of house activities at Hotel Jackson.
Essential Functions
- Ensures that every guest experience meets or exceeds expectations while maintaining Hotel Jackson's core identity and values.
- Supervises all front desk, concierge, and bell staff personnel in accordance with Hotel Jackson's approved policies and procedures.
- Trains all front of house staff to Forbes standards. Responsible for implementation of any new standards.
- Exempt position. Days and hours of work are variable. As a small, family-owned business, exempt employees are expected to perform tasks outside of their normal purview. AAP/EEO Statement
REQUIREMENTS:
- 4 years of Hotel Front Office experience.
- 2 years of progressive management experience.
- 1 years of Luxury or boutique hotel experience.
- Detail oriented and enjoy working with the public;
- Outstanding customer service skills;
- Excellent verbal and written communication skills and a can-do positive attitude.
Hotel Jackson is an equal opportunity and drug-free workplace.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
Salary : $55,000 - $65,000
