Description

Responsible for providing excellent service, food and/or beverage and a fun, clean atmosphere to the Guests according to Brand and Hotel Standards and expectations. Responsible for cleaning, setting and maintenance of tables while providing a fun, clean and safe atmosphere according to Hotel and Brand Standards. Provides excellent product knowledge interacts with Guests in a variety of indoor and outdoor open air locations. Ensures a strong focus on an optimal Guest experience. Creates and maintains an atmosphere that induces guest to make Hotel Legends their entertainment choice on the Gulf Coast and maintains a high standard of employee relations at all times. Maintains a high quality property appearance at all times. Ensures efficient quality service. Remains in compliance with all department and company policies and procedures, internal controls and government relations. May attend periodic meetings and training sessions. Welcomes and greets arriving and departing guests. Proactively provides our guests with personal service and attention that exceeds their expectations. Accountable for maintaining high service and quality standards according to brand standards, including Quality Assurance Inspections and Guest Satisfaction Surveys.

Provide general information while maintaining four-diamond, four-star service to guests. Ensure that the companys Mission Statement and Vision Statement are continuously met.

Qualifications

To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential Responsibilities.

1. High school diploma or GED a plus.
2.  1 to 2 years serving in a high volume Food and Beverage environment; or equivalent combination of education and experience.
3. Good reading, writing, mathematical and communication skills a plus.
4. Ability to interact professionally with other departments and outside contacts.
5. Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
6.   Good judgment and decision making abilities.
7.   Health permit/food safety and Alcohol Awareness. Staff Member is required to obtain cards individually and provide proof of possession prior to first day of employment subject to local laws and regulations.
8. Cash handling skills may be required.
9. Must be able to represent the Hotel in a positive manner when in public view, public settings, on Social Media or other area or times that could become public knowledge.

Salary : $9