What are the responsibilities and job description for the Hotel Night Auditor position at Hotel Lotus Merriam/Kansas City?
Description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!
Responsibilities
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Process additional administrative, bookkeeping. and accounting procedures as required
- Ensure all guests feel they are having an exceptional experience at the property
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Qualifications
