What are the responsibilities and job description for the Room Attendant position at Hotel Magdalena?
Hotel Magdalena is looking for a RMS Attendant who will be responsible for the cleanliness of the property including guest rooms, public areas, Back of House, exterior public space, and linens. Housekeepers will follow the policies, standards and guidelines established by
Bunkhouse, the Department of Health, and any other applicable government agencies. Life gathers around water in Texas, and Hotel Magdalena honors our spring-fed culture and the
community that grows near it. The design of the 89-room hotel takes inspiration from the local lake house ethos of the 1970s, situated amongst rolling grounds and natural beauty inspired by Texas. Magdalena is also home to Summer House on Music Lane and Magdalena Bar, offering locals and visitors alike more places to hang out and experience the best of Austin, off of South Congress.
Hotel Magdalena is proud to be part of the Bunkhouse family. Bunkhouse is a hospitality
company that is founded on the pillars of design, music, and authentic community-driven
experiences. Bunkhouse operates and has designed, developed, and revitalized a celebrated portfolio of hospitality projects throughout the U.S., which include Hotel San José, Hotel Saint Cecilia, Austin Motel, Jo’s Coffee, Summer House on Music Lane, Equipment Room, The Carpenter Hotel and Carpenters Hall in Austin; Hotel Havana and Ocho in San Antonio; Phoenix Hotel in San Francisco, California; and Hotel San Cristóbal and Benno in Todos Santos, Mexico,
and Hotel Genevieve in Louisville, Kentucky with plans for expansion and future projects
throughout the U.S. and Mexico.
Hotel Magdalena is looking for a RMS Attendant who will be responsible for the cleanliness of the property including guest rooms, public areas, Back of House, exterior public space, and linens. Housekeepers will follow the policies, standards and guidelines established by
Bunkhouse, the Department of Health, and any other applicable government agencies.
- High school education preferred
- One (1) year related experience in hospitality or service industry
- Must be able to speak, read, write and understand the primary language(s) of the
workplace
- Ability to read and interpret documents such as safety rules, operating and maintenance
instructions and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of employees or guests
Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.
Job Requirements:
- Responsible for completing an in-room checklist for each room you are assigned
- Notify Housekeeping Supervisor and/or immediate supervisor about any guest rooms
that need to be placed out of order for maintenance concerns
- Responsible for cleaning of guest rooms, public spaces, exteriors and Back of House
daily
- Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure
adequate supplies in accordance with established par levels and timeframe
- Maintain the storage rooms with at least one (1) par clean at all times
- Report and correct any deficiencies noted in guest rooms or public areas to the
appropriate individuals
- Assist in the timely completion of all projects including mattress rotation, window
washing, deep cleanings, etc.
- Assist in implementation of special projects
- Maintain a positive relationship with employees and guests
- Maintain constant communication between all departments (i.e. room status)
- Promote and encourage guest name recognition at all times
- Possess knowledge of all guest services and amenities
- Ensure all calls are answered in a courteous, professional and efficient manner
- Maintain a high level of cleanliness and safety in the work area
- Maintain an increased awareness of safety issues throughout the property
- Keep abreast of safety and OSHA requirements
- Be familiar with all safety and emergency procedures
- Attend all relevant meetings
- Adhere to all standards of operations, policies and procedures, manuals, memos and
oral instructions
- The noise level in the work environment is usually moderate, typical of a
hotel/restaurant/office setting
- The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis;
anything over fifty (50) pounds is considered a minimum two (2) person lift
- The person having this position may have to remain stationary for one (1) hour, move
about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for
up to eight (8) hours per day
Bunkhouse is committed to providing access and reasonable accommodation in its services and employment for individuals with disabilities.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Austin, TX 78704 (Required)
Ability to Relocate:
- Austin, TX 78704: Relocate before starting work (Required)
Work Location: In person