What are the responsibilities and job description for the Woodspring Suites Safety Attendant position at Hotel Management and Consulting?
Flexible. Friendly. Dedicated.
This is a highly responsible position in which the incumbent will live onsite and oversee the property after hours by making rounds through the evening, responding to guest's needs, and acting as manager on duty. You will assure operations are according to standards.
Performance based culture. We offer equal opportunity and advancement based on merit - operating with a small efficient team of hospitality professionals.
Compensation: This is an hourly position that includes company provided studio. Property housing includes local phone service, internet, and all utilities paid.
This is a highly responsible position in which the incumbent will live onsite and oversee the property after hours by making rounds through the evening, responding to guest's needs, and acting as manager on duty. You will assure operations are according to standards.
Performance based culture. We offer equal opportunity and advancement based on merit - operating with a small efficient team of hospitality professionals.
Compensation: This is an hourly position that includes company provided studio. Property housing includes local phone service, internet, and all utilities paid.
Work today, get paid today! We have partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.
Essential Functions:
- This position working (6) days per week for 15 to 29 hours. An example of hours: 6:00 pm to 7:00 am Monday through Friday and 2:00 pm to 7:00 am Saturday, and/or all day on Sunday.
- 27 physical inspections of the property are required per week at various times set forth by the property manager and based on the property you can be asked to complete more rounds as needed based on the demands of business. The inspection schedule includes:
- Three (3) rounds per night Monday through Friday
- Four (4) rounds on Saturday
- Eight (8) rounds on Sunday
- Incident Clock Response - The Safety Attendant responds to any type of problems or issues that occur during on-call hours. The Safety Attendant is required to clock in and out for all incidents.
- Give tours to potential guests and be able to close the sale
- Check in after-hours guests and walk-ins with or without reservations.
- Conduct a PMS system audit
- Ensure the security needs of the property and guests are met.
- Respond to requests from immediate supervisor and will follow –up
- Wash, dry and fold laundry as directed by management.
- Administration of keys.
- Know property emergency procedures.
- Familiarize yourself with area attractions and services to accommodate guest's needs.
- Suggest/Sell services and amenities to accommodate guest's needs.
Qualifications:
- One-year experience in customer service but hotel operations preferred
- Excellent communication skills
- Bi-lingual preferred; must speak English
- Excellent oral, organization, and written communication skills
- Physical:
- Standing for prolonged periods
- Repetitive stair-climbing
- Kneeling and/or squatting
- Climbing ladders
- Lifting 50 lbs
- Pushing and pulling 20 lbs
Hotel Management and Consulting, Inc., reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental),political affiliation, military status, or other non-merit based factors.
We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify.
Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.
