What are the responsibilities and job description for the Bell/Valet-Full time-32 hours-7am-3pm position at Hotel Management of New Orleans LLC?
Job Description
Job Description
Description : Position Overview :
The Bell / Valet Associate supports the hotel’s operations by delivering excellent guest service and managing valet and bell responsibilities. This position involves assisting guests with luggage, vehicle management, and ensuring the overall safety and security of the property. The Bell / Valet Associate also provides light maintenance assistance and collaborates with other departments to ensure an unparalleled customer service.
Essential Duties and Responsibilities (include but are not limited to)
Guest Services
Greet guests promptly and courteously, providing assistance with luggage and personal belongings.
Escort guests to their rooms and familiarize them with hotel features and amenities.
Deliver packages, messages, and other items as required.
Hotel Operations
Safely park and retrieve vehicles, adhering to ticketing and inspection protocols.
Maintain cleanliness and organization of the bell stand and valet areas.
Record guest service details accurately in logs and forms.
Prepare for group arrivals and departures, ensuring proper luggage handling and room readiness.
Safety and Security
Monitor pedestrian traffic and patrol public areas, guest floors, and perimeters.
Identify and report safety hazards promptly.
Adhere to hotel life safety systems and emergency procedures.
General Maintenance
Address minor maintenance issues such as replacing light bulbs or handling minor plumbing concerns.
Other Responsibilities
Assist Front Desk staff with calls, directions, taxi requests, and guest inquiries.
Collaborate with Housekeeping to maintain public spaces.
Complete event setups, break downs and servicing of meetings as directed by the General Manager.
Communicate effectively using radio and other tools.
Perform additional duties as assigned by the General Manager or Front Desk.
Requirements : Qualifications
Valid driver’s license with the ability to operate standard and manual transmission vehicles.
High school diploma or equivalent preferred.
Previous experience in customer service or hotel operations is a plus.
Physical Requirements
Stand, walk, and move continuously for extended periods.
Handle luggage carts and lift items up to 50 pounds.
Perform physical tasks such as bending, kneeling, pushing, and pulling.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Bell/Valet-Full time-32 hours-7am-3pm?
Sign up to receive alerts about other jobs on the Bell/Valet-Full time-32 hours-7am-3pm career path by checking the boxes next to the positions that interest you.
