Beverage Storeroom Attendant

Summary

The Beverage Storeroom Attendant serves as on-site labor in the logistics area of the storeroom and is responsible for receiving, stocking, issuing, inventory accuracy, cycle counting, client interface, customer service and computer transaction entry. The focus of this position is to service the client with their parts and inventory needs including receiving stock, issuing materials, locating and verifying inventory by utilizing all resources necessary to perform this function.

Essential Functions

To perform the Beverage Storeroom Attendant position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

· Total responsibility for all beverage products stored in the liquor room, soda room and dead stock room

· Product ordering: liquor, bottled beer, keg beer, wine, soda, bottled water, kitchen wines, cleaning supplies (sanitizer, glass cleaner, etc.)

· Maintain the cleanliness and organization of all storeroom products

· Ensure the Beer Keg Cooler is clean and orderly with labeled kegs placed in the proper location

· Ensure the wine cooler is kept clean and orderly with all wines placed in the labeled wine bins that are clearly marked with the bin number for identification

· Miscellaneous product supply inventory

· Weekly review of all products to be ordered based on posted par levels: shakers, jiggers, strainers, champagne stoppers, lemon peelers, swivel spoons, bottle pourers, squeeze bottles, snack bowls, snacks, beverage napkins, stir sticks, plastic cups, check presenters, Slim Jim trash cans

· Order all cleaning supplies: spray bottles, sanitizer solution, Eco-Lab drain cleaner products, fruit fly control gel

· Serve as lead contact person for our pest control company to report sightings of pest

· Schedule monthly pest control treatment for all areas of the hotel

· Place all products on the assigned shelves as space becomes available to load into bins ( no product left in boxes on the floor)

· Coordinate with the Carousel Bar Barbacks to maintain the ice machines, cleanliness of the rubber seals around the doors and the regular maintenance to ensure ice production

· Coordinate with Beverage Management Team to reorder glassware and CO2 tanks

· Contact outside vendors regarding the upkeep of the glycol system, CO2 tank supply, miscellaneous equipment repair for the Carousel Bar, Lobby Bar, Service Bar and Pool Bar

· Coordinate monthly scheduling of the beer keg cooler lines for cleaning

· Bi-monthly supervision of all requisition order forms from the outlets to ensure proper completion of empty bottles for full bottles and par checks of all beverage outlets

· Review all products listed on the banquet function beverage form with the banquet associate to confirm the correct number of items and product

· Take weekly inventory every Sunday and complete the order forms for each distributor for reorders

· Complete all Banquet Event Orders (BEOs) for Banquet department and have each function loaded on a beverage cart to be picked up by the banquet associate

· Complete all returned BEOs by recording the consumption of each event and completing the report for processing by the F&B Controller for Sales/Cost purposes

· Inventory all Dead Stock products each month and work to eliminate as many products as possible during any in house banquet events

· Receive wine products every Tuesday and liquor products every Wednesday; check all products delivered by the order forms/invoices to ensure that they match

· Record any products that are OUT OF STOCK and place those items on the OWE LIST for everyone’s information

· Other duties as assigned

Competency

To perform the Beverage Storeroom Attendant position successfully, an individual should demonstrate the following competencies:

• Customer Service - Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments
• Technical Skills - Assess own strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others
• Problem Solving – Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics
• Project Management - Develop project plans; coordinate projects; communicate changes and progress; complete projects on time and budget; manage project team activities
• Interpersonal - Focus on solving conflict, not blaming; maintain confidentiality; listen to others without interrupting; keep emotions under control; remain open to the ideas of others and try new things
• Oral Communication - Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings
• Team Work - Balance team and individual responsibilities; exhibit objectivity and openness to the views of others; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; ability to build morale and group commitments to goals and objectives; support team’s efforts to succeed; recognize accomplishments of other team members
• Written Communication - Write clearly and informatively; edit and proof work for spelling and grammatical errors; vary writing style to meet needs; present numerical data effectively; ability to read and interpret written information
• Change Management - Develop workable implementation plans; communicate changes effectively; build commitment and overcomes resistance; prepare and support those affected by change; monitor transition and evaluate results
• Leadership - Exhibit confidence in self and others; inspire and motivate others to perform well; effectively influence actions and opinions of others; inspire respect and trust; accept feedback from others; provide vision and inspiration to peers and subordinates; give appropriate recognition to others; display passion and optimism; mobilize others to fulfill the vision
• Diversity - Demonstrate knowledge of EEO policy; show respect and sensitivity for cultural differences; educate others on the value of diversity; promote a harassment-free environment; build a diverse workforce
• Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold hotel’s values
• Organizational Support - Follow policies and procedures; complete administrative tasks correctly and on time; support hotel’s goals and values; benefit hotel through outside activities; respect diversity
• Strategic Thinking - Develop strategies to achieve hotel’s goals; understand hotel’s strengths & weaknesses; analyze market and competition; identify external threats and opportunities; adapt strategy to changing conditions
• Adaptability - Adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; ability to deal with frequent changes, delays or unexpected events
• Attendance and Punctuality - Consistently arrive at work on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time
• Dependability - Follow instructions, respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notify appropriate person with an alternate plan
• Initiative - Volunteer readily; undertake self-development activities; seek increased responsibilities; take independent actions and calculated risks; look for and takes advantage of opportunities; ask for and offer help when needed
• Innovation - Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas; present ideas and information in a manner that gets others' attention
• Judgment - Display willingness to make decisions; exhibit sound and accurate judgment; support and explains reasoning for decisions; include appropriate people in decision-making process; make timely decisions
• Motivation - Set and achieve challenging goals; demonstrate persistence and overcome obstacles; measure self against standard of excellence; take calculated risks to accomplish goals
• Planning and Organizing - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans
• Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments
• Quality - Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality
• Quantity - Meet productivity standards; complete work in timely manner; strive to increase productivity; work quickly
• Safety and Security - Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly

Qualifications

The requirements listed below are representative of the knowledge, skills and abilities required for an individual to successfully perform the duties and responsibilities of the Beverage Storeroom Attendant position:

Language Ability

· Effectively interact and communicate in English with people from diverse backgrounds

· Communicate effectively verbally and in writing in the English language

· Write routine reports and correspondence

· Speak effectively before groups of customers or associates of the hotel

Math Ability

· Add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals

Reasoning Ability

• Apply common sense understanding to carry out instructions furnished in written, oral or diagram form
• Deal with problems involving several concrete variables in standardized situations

Computer Skills

• Working knowledge of word processing software preferably Microsoft Word
• Working knowledge of spreadsheet software preferably Microsoft Excel
• Working knowledge of presentation software preferably Microsoft PowerPoint
• Working knowledge of Microsoft Outlook email software

Work Environment

· The noise level in the work environment is usually moderate

· The position is located in an office setting where the temperature settings are controlled

Physical Demands

• Regularly sit, stand, talk and hear
• Frequently use hands to fingers, handle or feel

· Safely navigate multiple flights of stairs

Position Status and Availability

· Available to work a full-time, morning (AM) shift, Monday – Friday with occasional flexibility to work extended hours and/or weekends

Education and Experience Requirements

· A high school diploma or general education degree (GED)

· One (1) year of customer service experience

· One (1) year of administrative/clerical experience in an office setting

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Weekends as needed

Work Location: In person

Salary : $14