PT Poke the Bear Server Hotel Northland, Green Bay, WI

About the Role:

As a PT Poke the Bear Server Hotel Northland, Green Bay, WI, you will play a crucial role in delivering exceptional dining experiences to our guests. Your primary responsibility will be to provide attentive and personalized service, ensuring that each guest feels welcomed and valued. You will be expected to have a thorough understanding of our menu offerings, including ingredients and preparation methods, to effectively assist guests with their selections. Additionally, you will collaborate with kitchen staff to ensure timely and accurate order delivery, maintaining high standards of food quality and presentation. Ultimately, your efforts will contribute to the overall success of our restaurant and the satisfaction of our guests.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a food service or hospitality role.
• Strong communication and interpersonal skills.

Preferred Qualifications:

• Experience working in a fine dining or upscale restaurant environment.
• Knowledge of food safety and sanitation practices.
• Familiarity with point-of-sale (POS) systems.

Responsibilities:

• Greet and seat guests in a friendly and professional manner.
• Take food and beverage orders accurately and efficiently.
• Provide detailed information about menu items and specials.
• Serve food and drinks to guests, ensuring timely delivery.
• Handle guest inquiries and resolve any issues that may arise during their dining experience.

Skills:

The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with guests and ensuring their needs are met. Attention to detail is crucial when taking orders and serving food, as it helps maintain the quality of service. Time management skills will be utilized daily to prioritize tasks and ensure timely service during busy periods. Additionally, having a good understanding of food safety practices will help maintain a clean and safe dining environment. Preferred skills, such as familiarity with POS systems, will enhance efficiency in processing orders and payments.