What are the responsibilities and job description for the General Manager position at Hotel Polaris at US Airforce Academy?
Overview
At our premier fine dining steakhouse, the Restaurant General Manager is a key position within our resort, ideal for a seasoned professional with a deep passion for hospitality and extensive knowledge in restaurant operations. This role focuses on driving service excellence, culinary distinction, and overall profitability, encompassing the comprehensive management of the restaurant's day-to-day operations and maintaining its high standards of quality and service.
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Responsibilities
- Oversee the daily operations of Basalt, ensuring excellence in guest service and quality of food and beverage offerings.
- Lead, inspire, and manage the restaurant team, including recruitment, training, development, and performance management.
- Collaborate with the Chef de Cuisine to develop menu offerings, maintain food quality standards, and ensure a cohesive dining experience.
- Manage financial performance of the restaurant, including budgeting, forecasting, and P&L management.
- Implement and maintain high standards of cleanliness, health, and safety in all areas of the restaurant.
- Develop and execute strategies to enhance customer satisfaction, increase revenue, and maximize profitability.
- Foster strong relationships with guests, team members, and other departments within the resort.
- Analyze and interpret market trends to adapt strategies and stay competitive.
- Plan and oversee marketing and promotional activities to increase brand awareness and attract new clientele.
- Address guest complaints and resolve issues promptly to maintain a high level of customer satisfaction.
Qualifications
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes :
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