What are the responsibilities and job description for the Floor Supervisor- Housekeeping position at Hotel Roanoke & Conference Center?
About Us:
Compensation Range: The compensation for this position is $15.50/Hr. - $17.00/Hr. based on qualifications and experience.
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.
Overview:
Floor Supervisor – Housekeeping
Are you a natural leader with a keen eye for detail and a passion for creating immaculate guest experiences? We are seeking a Floor Supervisor to oversee and support our dedicated room attendant team in maintaining the highest standards of cleanliness and guest satisfaction.
This full-time AM position requires weekend and holiday availability in our upscale hotel, where excellence is our standard and teamwork is key.
Key Responsibilities:
- Lead and Inspire – Supervise and motivate a team of room attendants, ensuring rooms and public areas meet the highest cleanliness standards.
- Quality Control – Conduct daily inspections of guest rooms and hallways, addressing any deficiencies and ensuring prompt corrective action.
- Guest Satisfaction – Ensure guests receive an exceptional housekeeping experience by addressing requests and concerns promptly.
- Training & Development – Provide guidance, coaching, and training to housekeeping team members to enhance performance and efficiency.
- Supply & Inventory Management – Monitor and manage cleaning supplies, ensuring proper distribution and stock levels.
- Collaboration – Work closely with other hotel departments to coordinate special requests, maintenance needs, and room readiness.
- Policy & Safety Compliance – Ensure adherence to hotel policies, health, and safety regulations, maintaining a secure and well-organized work environment.
- Other duties as necessary including cleaning rooms or assisting laundry or as assigned.
- Previous housekeeping supervisory experience in a hotel or hospitality setting strongly preferred.
- Strong leadership and team management skills with the ability to inspire and develop team members.
- Excellent attention to detail with a proactive approach to problem-solving.
- Ability to work efficiently under pressure while maintaining high standards.
- Strong communication and organizational skills.
- Physical stamina to handle the demands of the role, including standing, bending, and lifting.
Why Join Us?
- Be part of a supportive and dynamic team that values hard work and a positive attitude.
- Work in a vibrant, upscale hotel environment where guest satisfaction is the top priority.
- Enjoy opportunities for career growth within the hospitality industry.
If you're ready to take your housekeeping career to the next level and lead a team of dedicated professionals, apply now! Let’s create exceptional experiences together!
Compensation Range: The compensation for this position is $15.50/Hr. - $17.00/Hr. based on qualifications and experience.
Salary : $16 - $17
