What are the responsibilities and job description for the Restaurant Server (Pine Room) position at Hotel Roanoke & Conference Center?
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.
Overview:
Are you ready to join our dynamic team and serve up some seriously good vibes? We are seeking an enthusiastic and motivated Server to join our team for a part time opportunity! This position will be located in our Pine Room Restaurant. If you're passionate about delivering exceptional service, we’d love to hear from you. If you thrive in a fast-paced environment, love interacting with people, and have a passion for delivering exceptional service, then this is the opportunity you've been waiting for! We need a part -time server with lunch availability (11am - 4 pm) and dinner service - ( 4pm- close - 10 or 11 pm) availability to join our team!
Key Responsibilities:
- Greet guests with a smile and make them feel like rock stars from the moment they step through our doors.
- Provide outstanding service by taking orders, offering menu recommendations, and ensuring accurate delivery of food and beverages.
- Juggle multiple tables like a pro, balancing the art of timing with an infectious positive attitude.
- Be the ultimate culinary tour guide, answering questions, describing menu items, and providing an unforgettable dining experience.
- Collaborate closely with our kitchen team to ensure seamless communication and smooth operations.
- Anticipate and fulfill guests' needs before they even must ask, because you're a mind-reading superstar!
What we offer:
- A vibrant and lively work environment where every day is a celebration of food, fun, and fantastic interactions.
- The chance to work with a supportive team that feels more like family than colleagues.
- Opportunities for growth and development because we believe in nurturing talent and promoting from within.
- Flexible scheduling to accommodate your personal life and ensure work-life balance.
- Competitive compensation, including tips that will make you feel like you've won the lottery with every shift.
- A magnetic personality with a genuine passion for providing exceptional service.
- Previous experience as a Server in a high-energy restaurant is a definite plus.
- Outstanding communication skills that make connecting with guests a breeze.
- Ability to thrive under pressure, turning hectic moments into opportunities to shine.
- A love for food and beverages that translates into an infectious enthusiasm for sharing your knowledge with guests.
- Flexibility to work lunch shift, evenings, weekends, and holidays because we're the place where everyone wants to be, all the time.
