What are the responsibilities and job description for the Front Office Executive position at HOTEL ROYAL CHOLA?
Job Overview
We are seeking a Front Office Specialist to join our team at a resort. The ideal candidate will be responsible for providing exceptional guest services and ensuring the smooth operation of the front office.
Responsibilities
- Greet and assist guests in a friendly and professional manner
- Handle check-ins and check-outs efficiently
- Manage reservations and cancellations
- Answer phone calls and provide information to guests
- Perform night audit duties as required
- Utilize phone systems to handle incoming and outgoing calls
- Assist with various front office tasks to support the overall operation
Qualifications
- Previous experience in guest services or hospitality is preferred
- Excellent phone etiquette and communication skills
- Knowledge of hotel management systems is a plus
- Ability to multitask and work in a fast-paced environment
- Bilingual or multilingual proficiency is an advantage
- Strong attention to detail and organizational skills
Job Type: Full-time
Pay: From $10,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Schedule:
- Day shift
- Morning shift
- Weekends only
Work Location: In person
Salary : $10,000