What are the responsibilities and job description for the Server position at Hotel Royer Tapestry Collection by Hilton?
Key Responsibilities:
- Greet and seat guests in a warm and welcoming manner.
- Present menus, answer questions about menu items, and make recommendations based on guest preferences.
- Take food and beverage orders accurately and enter them into the POS system.
- Serve food and beverages to guests in a timely and efficient manner.
- Monitor and attend to guests’ needs throughout their dining experience.
- Ensure guest satisfaction by resolving any issues or concerns promptly.
- Maintain cleanliness and organization of the dining area, including tables, chairs, and floors.
- Process payments and handle cash, credit card transactions, and receipts.
- Collaborate with team members, kitchen staff, and management to ensure smooth operations.
- Follow all food safety and sanitation guidelines.
- Stay knowledgeable about menu changes, specials, and promotions.
Qualifications:
- Previous experience in a server or customer service role is a plus, but not required.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks at once.
- Must be able to stand for long periods and carry heavy trays.
- A positive attitude and commitment to delivering excellent customer service.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Knowledge of basic food and beverage service is a plus.
- Must be of legal age to serve alcohol (if applicable).
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Urbana, IL 61801 (Required)
Ability to Relocate:
- Urbana, IL 61801: Relocate before starting work (Required)
Work Location: In person
Salary : $10
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