What are the responsibilities and job description for the Hotel Operations Manager position at HOTEL SOLUTIONS?
Hotel Solutions is looking for an experienced Hotel Operations Manager. The Hotel Operations Manager is responsible for the overall operation of the hotel, including managing staff, budgets, and guest satisfaction. They are also responsible for ensuring that the hotel meets all safety and regulatory standards. The manager will work with all departments to maximize the hotel's efficiency and profitability.
The Hotel Operations Manager is responsible for overseeing the daily operations of a hotel and ensuring that guests receive the highest level of service. This position requires a strong knowledge of the hospitality industry and a deep understanding of customer service principles. The Manager is responsible for managing the staff, keeping up with industry trends, reviewing and modifying policies, training and developing staff, and creating an environment of exemplary service. The Hotel Operations Manager will ensure that all areas of the hotel are properly maintained, that all guest complaints are addressed, and that customer needs are met. Additionally, the Manager will be required to analyze and report on various operational metrics to ensure the hotel is meeting its goals.
*Must have Hotel experience 5 to 10 Years
*Joining: Immediately !!!
*Contact Address - 1158 W. 86th St. Indianapolis, IN 46260 (entrance is the backside of the rusty bucket restaurant And 21st Amendment)
Hotel Operations Manager Duties :
- Oversee day-to-day operations of the hotel
- Manage staff and coordinate shifts
- Develop policies and procedures to ensure efficient operations
- Monitor and maintain guest satisfaction
- Ensure compliance with safety and health regulations
- Manage budgets and cost controls
- Plan and coordinate events
- Conduct market research and analyze data
- Provide customer service and resolve customer complaints
Hotel Operations Manager Skills :
- Leadership
- Organizational and Communication Skills
- Problem-Solving
- Financial Management
- Knowledge of Hotel Industry
Hotel Operations Manager Requirements :
- Excellent customer service and communication skills
- Strong organizational and problem-solving abilities
- Ability to work independently and collaboratively
- Proficiency in MS Office Suite
- Previous experience in hotel operations
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Hotel management: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Work Location: In person
Salary : $70,000 - $90,000