Houseperson

Houseperson

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.

Hotel Ulysses is a place where wanderers from anywhere can come for one-of-a-kind experiences – whether they are popping out of their Baltimore studio for a drink or need a place to stay during their east coast tour. To venture into Baltimore’s rich history and vibrant community by way of the landmark Latrobe building feels only natural — an icon with a checkered past that has been restored to carry on its legacy. Nestled into the neighborhood of Mt. Vernon, the sprawling site houses 116 guest rooms alongside Blooms, an eccentric cocktail lounge, and Ash-Bar, a salon style café. Far from a support for tourists, Ulysses stands firm as a contributor and tableau vivant of Baltimore’s artistic tradition–and its contemporary evolution.

Our ideal candidate

A successful candidate applying to this position will have and display a friendly and pro-active attitude. The right Houseperson will be readily willing and able to assist the operation as requested or as needed. A Houseperson must have a natural orientation for guest service and be a team player. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your role and display integrity and honesty in all aspects of your employment.

This person is an extrovert by nature, a true people-person who gains energy from engaging guests in genuine and attentive interactions. They will create memorable and curated food and beverage experiences that ultimately inspire our guests to tell the story of ASH Bar and Hotel Ulysses to all their closest friends and will be passionate about providing exceptional service according to ASH brand standards.

JOB DUTIES

• Reports and takes direction from the Department Manager
• Welcomes each guest personally using enthusiastic words, tone, and body language at all times
• Makes guests feel appreciated through your actions
• Works with others to keep all areas always cleaned and stocked to the Company’s standards
• Maintain public areas of the hotel and Swann House
• Housekeeping assistance in carrying supplies, clearing and servicing all guest rooms, removing laundry and re-stocking/organizing housekeeping closets and office
• Re-stocking restrooms of all amenities
• Cleaning public areas and back-of-house
• Performing repair work as requested by management or maintenance departments
• Respect guest privacy and security at all times
• Other duties as assigned

PREFERRED SKILLS & Qualifications

• Extraordinary attention to detail
• Must be able to lift-up to 20 pounds regularly and up to 50 pounds on occasion. Must be able to stand, walk, and work on feet for extended periods of time. Requires grasping, writing, typing / keying, extended periods of standing, walking, repetitive motions, hearing, and visual acuity
• Excellent communication skills
• Organizational skills
• Multi-task oriented
• Knowledge of workplace safety procedures

COMPENSATION DETAILS:

• Salary $15-$17 Per Hour
• 15-40 Hours Per Week
• Health insurance, dental insurance, vision insurance,
• Annually: 5 vacation days, 5 paid sick days, 11 paid holidays
• Food & beverage discount and discounted hotel rooms
• Opportunity for growth within Hotel Ulysses and parent company .

Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of Ash employees to perform their job duties may result in discipline up to and including discharge.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 15 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotating shift

Application Question(s):

• What languages do you speak?

Work Location: In person

Salary : $15 - $17